If you dial by mistake, or if a child in your home dials when no emergency exists, do not hang up — that could make officials think that an emergency exists, and possibly send responders to your location. Instead, simply explain to the call-taker what happened. Can I dial from a wireless phone without a wireless calling plan? All wireless phones, even those that are not subscribed to or supported by a specific carrier, can call If disconnected, the center has no way to call back the caller.
These uninitialized phones are often used to place malicious or fake calls to call centers. These calls are a burden on the system because call centers are required to find out whether or not an emergency truly exists. Oftentimes, parents provide these uninitialized wireless phones as toys to young children, unaware that if the child dials , a live call will be connected with the local call center.
How can I prevent my child from accidentally dialing ? Teaching children when to call is just as important as teaching them how to place a call. A variety of resources are available to help parents and educators train children when and how to call For more information, visit for Kids.
Parents should also be aware that wireless phones without a current calling plan through a wireless provider are still capable of connecting a call to a local center. How do I place a "test" call to make sure works for me? Test calls confirm that your local service can receive your call and has the correct location information.
Test calls can be scheduled by contacting your local call center via its non-emergency phone number. You remember them and know how that conversation is gonna go. A lot of dispatchers enter into the career through the side door, as writers or musicians looking for steady income while they pursue their art on the side. But finding the right kind of person for the job is difficult considering the high stress levels and long hours, and a lot of new dispatchers quit. They can talk a caller through CPR while simultaneously typing instructions for first responders at record speeds.
But between calls and on slower days, they get bored like the rest of us, and resort to browsing social media or even knitting to occupy the time. For some veteran dispatchers, the job has become so routine they can nearly do it with their eyes closed. But there are tricks that dispatchers use to calm people, even in the most terrifying situations. One quick way to get a panicked caller to concentrate, Jill says, is to give them something to do.
If you give them a small task it seems to make them focus a little more and that can de-escalate their stress a little bit.
The most important thing is to just keep talking, Blume says, because silence can make a caller feel alone, which breeds panic. From the second they answer your call, dispatchers are listening for signs the situation is not as you say. Callers lie to them all the time for various reasons.
In a domestic abuse situation, a victim might place the call but be unable to communicate, or the abuser could somehow end up with the phone and lie on their behalf, or hang up. If they say it was a mistake that gives me the impression they were trying to call on purpose and clearly there was a reason why they did it. You have to be suspicious. BY Jessica Hullinger. Butt-dials are a big problem for They pocket dial their friends, who record the calls and post them for all to enjoy.
Which begs the question: Where are people leaving their cell phones during close encounters? Diss dial — This sad story is posted on datingish. I picked up after a few rings, but he had already hung up. He butt-dialed me. He would have picked up my call if he did, or at least called me back later. Copyright owned or licensed by Toronto Star Newspapers Limited. All rights reserved. To order copies of Toronto Star articles, please go to: www.
You can learn more about the statewide emergency notification system at the California Office of Emergency Services website. Call if you can, text if you cannot. If you want to know if the area where you are has text-to available, you can check with your wireless phone company.
You can also search the FCC website for updated information.
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